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Fourteen common problems

Water Damage Services in Lawrenceville, GA

From a split supply line to a backed-up sewer, here is every type of water damage we can connect Lawrenceville and Gwinnett homeowners with help for.

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Find the service that matches your problem

Water damage is not one job. A burst pipe in a second-floor bathroom, a slab leak under a kitchen and a basement that took in storm water each need a different approach, different equipment and sometimes a different type of insurance claim. The pages below explain each problem as it shows up in Lawrenceville and the rest of Gwinnett County, so you can describe what happened clearly when you book an on-site inspection.

Not sure which one applies? That is normal. Water often shows up far from where it started: a ceiling stain can be an AC drain line, a toilet supply or a roof flashing. A moisture check finds the source and maps the spread, and that is the first thing any restoration visit should do.

Services by type

Plumbing leaks and failures

Most commonBurst Pipe Water CleanupSplit supply lines, failed fittings and aging pipe that flood a room before anyone reaches the shutoff.Read the guide WinterFrozen Pipe Water DamageHard freezes split pipes in garages, crawl spaces and exterior walls; the flooding starts when they thaw.Read the guide HiddenSlab Leak Water DamageA line under the concrete that soaks flooring from below for weeks before anyone sees it.Read the guide Garage & closetWater Heater Leak CleanupA rusted tank or failed valve that empties 40 to 50 gallons into a garage, closet or attic.Read the guide Kitchen & laundryAppliance Leak Water DamageWasher hoses, dishwashers, refrigerator ice-maker lines and the floors and cabinets they soak.Read the guide

Storm water and water from outside

Lower levelsBasement Flooding CleanupStorm water through walls and slabs, failed drains and finished basements that took on water.Read the guide WeatherStorm & Flash Flood Water DamageSummer thunderstorms and long rain events that push water into garages, crawl spaces and lower floors.Read the guide CeilingsRoof & Ceiling Leak Water DamageStains, drips and sagging drywall from roof leaks, flashing failures or plumbing above.Read the guide Lower levelsSump Pump Failure Water DamagePumps that fail during a storm or power outage, just when the basement needs them most.Read the guide

HVAC, sewer and the work that follows

SummerAC Condensate Leak Water DamageClogged drain lines and overflowing pans from air handlers in attics, closets and basements.Read the guide ContaminatedSewage Backup CleanupSewer laterals, main backups and toilet overflows that need full removal and sanitizing.Read the guide Follow-upMold After Water DamageGrowth that starts when drying is slow, especially in Georgia's warm, humid months.Read the guide Core serviceWater Extraction & Structural DryingPulling out standing water and drying walls, floors and framing to a measured dry standard.Read the guide FloorsFlooring Water DamageHardwood, laminate, vinyl plank, tile and carpet: what can be dried and what has to come up.Read the guide

Clean water, gray water and black water

Restoration companies follow industry standards that sort water into three categories, and the category changes how much has to be removed:

CategoryTypical sourcesWhat it usually means
1 – clean waterBurst supply line, water heater, ice maker lineMany materials can be dried in place if work starts quickly.
2 – gray waterWashing machine or dishwasher overflow, AC condensate, clean water left sittingCarpet pad is normally removed; surfaces are cleaned and treated.
3 – black waterSewage backup, outside floodwater, toilet overflow with wastePorous materials that were soaked are removed; the area is cleaned and sanitized.

Clean water does not stay clean. After a day or two in carpet and drywall, especially in a warm house, it can be reclassified, which is one more reason to start drying early.

What every visit should include

  • A walk-through to confirm the source is stopped and the rooms are safe.
  • Moisture mapping with meters and, ideally, a thermal camera.
  • A written scope: what will be extracted, removed, dried and monitored.
  • Daily readings until each material reaches its dry standard.
  • Photos and logs you can send to your insurance adjuster.

When you are ready, email [email protected] while our phone line is being set up. You can also start with our first 24 hours guide or go back to water damage restoration in Lawrenceville.

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Next step

Book a moisture check before the damage spreads

A local restoration provider can measure how far the water traveled, explain the drying plan and document everything for your insurer.

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